As of this morning, members who switched from HIP or PerfectHealth to Empire can register on Empire’s website and print out a temporary insurance card. Visit www.empireblue.com, click on register, and follow the prompts. Where it asks for your Empire ID, enter your social security number. Your permanent card should arrive in the mail around January 14. If you completed the open enrollment form after December 27, you may not be in Empire’s system yet. If you have a medical emergency or doctor’s appointments in the next few days, please call us at 800.856.9981, or email us at email@example.com, and we will expedite you into the system. Some members have told us that their dependents are not showing up as enrolled on their plans. If you have that problem, please email us at firstname.lastname@example.org or call us at 800.856.9981.